Aqua ruchi
Marketing strategies explained in a simple way using marketing cases, marketing video cases, marketing notes, marketing exercises, marketing models, marketing 4.0, marketing 5.0, marketing trends, Marketing analytics, branding in India, Sports marketing in India, Indian marketing, retailing in India and Digital marketing in India.
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- Indian marketing (32)
- International Marketing (2)
- Marketing theory (8)
- My Models (2)
- Operation Management (4)
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- product description (1)
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- Strategic marketing process (2)
- Subject notes (6)
- Supply Chain Management. (32)
- Types of marketing (5)
- Web case study (1)
Saturday, November 16, 2019
Wednesday, November 13, 2019
Dabur India strategies in the recession
Dabur India strategies in the recession.
In
a bid to tide over the ongoing consumption slowdown, Dabur India is stepping up
its investments to expand its direct rural distribution network and is
launching lower-priced packs of its key brands.
While
Dabur hope the festive season and the ‘near normal’ monsoon should lead to a
better second half as compared to the first half of this fiscal, Dabur feels
this slowdown in consumption will be relatively medium term and will not
disappear in another couple of quarters.
Dabur
is targeting a mid-to-high single digit growth in FY20. Nearly 45 per cent of
its business comes from rural India. So Dabur is focusing on strengthening its
rural footprint by establishing a direct distribution network in 60,000-65,000 villages,
that contribute to about 50 per cent of the FMCG industry’s sales, over the
next two years.
Dabur
is focusing on creating a portfolio that will ride on this infrastructure. So Dabur
is launching Low Unit Price packs (LUPs) of Rs 5, Rs 10, Rs 20 and Rs40, to
make its power brands more accessible to
rural consumers. The direct distribution footprint increases the breadth of its
portfolio significantly.
Dabur
is focusing on growing its power brands (Dabur Amla, Dabur Red, Real, Dabur
Chyawanprash, Dabur Honey, Pudin Hara, Lal Tail and Honitus) by putting
significantly higher investments behind them to drive growth in the medium
term.
In
line with its premiumisation strategy, Dabur will look at offering its power
brands in modern formats, especially targeted at e-commerce and modern retail
stores.
For
instance — its cough syrup brand, Honitus, can be moved from the medicine chest
to the kitchen cabinet, in the form of a tea bag for everyday consumption.
Rather than looking at new categories, our focus will be on having a play in
category adjacencies.
Urban
India has become disaggregated, due to the emergence of e-commerce and modern
retail channels. Dabur is adopting
different strategies for different channels. For the e-commerce channel, Dabur
is crafting specific SKUs and doing
exclusive bundled offers.
Friday, November 8, 2019
Best Advertising agencies in India
Best advertising agencies in India:
Parameters or advertising agency services ranking:
a. Branding design
b. Digital marketing
c. Content Management
d. Internal Communication
e. Lead generation
f. CRM implementation
g. SEO optimization
h. animation
i. Live Video
j. Photography
1. Webchutney
2. FoxyMoron
3. PAD integrated communication
4. Trizone
5. Uppercut creative solutions
6. RIO CONN advertising agency.
7. Pinstorm( clients:Yatra, sherkhan, Jet airways, CRY, save the children)
8. publics Media
9. Group M
10. Den Networks
11. Seagull
12. Prjapati
13. Search India
14. Dhirendra Outdoor.
15. Ogilvy and Mather( dairy Milk, Vodafone and Fevicol)
16. walter Thompson
17. rediffusion( MTS, Kingfisher)
18. Leo Brunett India Pvt. Ltd.(Mcdonalds)
19. McCann-Erickson India Ltd(saffola, Parachute)
20. FCB-ULKA Advertising Ltd.
31. JWT( Sunsilk, Levis)
32. Mudra( Volkswagen and Aircel)
33. Lowe Lintas(Idea, Tata tea, Titan)
34. Toproot(Times Group)
35. Saatchi and saatchi( P&G, Daigeo)
36. DB Mudra( Bata, reebok, HDFC, Asian Paints)
Parameters or advertising agency services ranking:
a. Branding design
b. Digital marketing
c. Content Management
d. Internal Communication
e. Lead generation
f. CRM implementation
g. SEO optimization
h. animation
i. Live Video
j. Photography
1. Webchutney
2. FoxyMoron
3. PAD integrated communication
4. Trizone
5. Uppercut creative solutions
6. RIO CONN advertising agency.
7. Pinstorm( clients:Yatra, sherkhan, Jet airways, CRY, save the children)
8. publics Media
9. Group M
10. Den Networks
11. Seagull
12. Prjapati
13. Search India
14. Dhirendra Outdoor.
15. Ogilvy and Mather( dairy Milk, Vodafone and Fevicol)
16. walter Thompson
17. rediffusion( MTS, Kingfisher)
18. Leo Brunett India Pvt. Ltd.(Mcdonalds)
19. McCann-Erickson India Ltd(saffola, Parachute)
20. FCB-ULKA Advertising Ltd.
21.Contract Advertising India Ltd.
22. Crayons Advertising
23. Fortune Communications
24. Aquarius Promotions
25. Grey India
26. Publicis Worldwide
27. Triverse advertising
28. Purnima Advertising
29. Urja advertising
30. Carat Advertising31. JWT( Sunsilk, Levis)
32. Mudra( Volkswagen and Aircel)
33. Lowe Lintas(Idea, Tata tea, Titan)
34. Toproot(Times Group)
35. Saatchi and saatchi( P&G, Daigeo)
36. DB Mudra( Bata, reebok, HDFC, Asian Paints)
Saturday, November 2, 2019
Indian Railway Marketing
Railway Segmentation of trains
Let us know all categories and type of express trains which are running on Indian tracks.
Category : Premium Superfast
Type: Rajdhani, Shatabdi, Gatiman, Train 18, Duronto, Humsafar, Tejas and other premium trains.
Category: Superfast
Type: Sampark Kranti, Yuva, Antyodaya, Garib rath, Jan Shatabdi, Mahamana and other undefined superfast trains.
Category: Mail/Express
Type: Intercity and other undefined express trains.
Category : Special Express
Type: Suvidha, Holiday, Summer, Mela, and other undefined special express trains.
This is how trains are divided into various categories and based on this priority and pricing is decided.
Railway Product Management
Railway Labeling
Railway Product Management
1. iTicket
- It is the fancy name for a paper ticket bought through IRCTC’s
website. You specify the journey details, passenger information, and pay
online. The ticket is sent through courier to the delivery address
specified. This is the same as the ticket you get when you buy from a
railway booking counter.
Downside:
A.
You cannot cancel this ticket online. You have to queue up at a railway
booking counter and produce the ticket and the booking clerk cancels it
for you.
B. You have to buy an iTicket at least 3 days before the journey date. This time is required because the ticket is physically delivered to the customer's address.
2. eTicket - Stands for 'electronic ticket'. It's a paperless, online-only ticket. The ticket is delivered to you in the form of an email that you can print. The railway authorities also sms your ticket. You simply need to show either the sms or a printout of the email to the TTE. The main theme is to save trees so go paperless and save environment.You can cancel the ticket online and It can be booked upto 30 minutes before the departure of the train from last charting station.
B. You have to buy an iTicket at least 3 days before the journey date. This time is required because the ticket is physically delivered to the customer's address.
2. eTicket - Stands for 'electronic ticket'. It's a paperless, online-only ticket. The ticket is delivered to you in the form of an email that you can print. The railway authorities also sms your ticket. You simply need to show either the sms or a printout of the email to the TTE. The main theme is to save trees so go paperless and save environment.You can cancel the ticket online and It can be booked upto 30 minutes before the departure of the train from last charting station.
Reservation Against Cancellation
(RAC) is a type of ticket which ensures certainty of travel, it does
not guarantee a berth. A berth is split into 2 seats for 2 RAC ticket
holders.
A RAC ticket holder is given an empty berth if:
- If there are any last minute cancellations.
- If any quota remains unsold.
- If any confirmed ticket holders are given a free upgrade according to seat availability in upper class.
If this happens the other RAC ticket holder can then convert the 2 seats into a berth.
RAC8/RAC2
means that when the ticket is purchased, it was the 8th such ticket
under RAC category, which has moved 6 places after 6 cancellations.
Only Side Lower Berths are alloted to RAC ticket holders.
Let us know with an example How RAC is decided?
Let us assume an ICF coach train has 11 sleeper class coaches. There are 72 berths in an ICG coach.
i.e., 72 × 11 = 792 berths.
A coach contains 9 side lower berths so No. of side lower berths in all coaches are
11×9 =99 berths
Now, 35 % of 99 berths are reserved for the preferences ( senior citizen , divyang , pregnant women etc.) = 35 berths(appròx).
Now, we have
99–35 = 64 berths remaining.
For the 64 berths, total no. of 128 RAC tickets will be booked and then first waiting list ticket will be issued.
Length of the train;
It
is a very interesting question. Few of the writers mentioned that it
depends on the loop line but its not true as Indian Railways operates
freight trains and Passenger trains both on the same tracks and loop
lines are constructed by keeping in mind of a freight train which is
generally a 60 wagon train so loop lines can easily handle a 24 or 28
coach passenger train.
Let us know why the length of the passenger trains in India is limited to 24 coaches:-
- Indian locomotives can pull maximum of 24 coaches easily to run at MPS( max. permissible speed). If the number of coaches will be incrrased , acceleration will be slow and train will take more time to reach at mps. That is why most of the trains running at 130 kmph or above have 16–20 coaches only ( excluding exception). Passenger train locomotives are specially designed for the speed.
Note:
WAP-5 & WAP-7 locomotives are well known for the speed and used in
passenger trainswhereas WAG-9 is for tractive effort and used in Freight
trains ( off links excluded).
2.
Length of the platforms is designed to handle 24 coaches only .Few
major stations have platforms for 26–28 coaches but majority are made
for 24 coaches only.
These
two are the major factors responsible for this cap of 24 coaches but it
doesn’t like running 25 or 26 coaches will effect alot.
Railway Labeling
It
might be very few people who know the significance of the 5 digit
number which is written on a coach. Check out the whole answer to know
more about it.
As you can see in the above picture that the coach number of this particular coach is 04052. First two numbers 04
indicates the year in which coach is manufactured.The remaining digits
in number signify the type of coach whether it is AC two tier or three
tier or sleeper.
Let’s look at how that works:
001-025: AC First Class
026-050: Composite 1st AC +AC-2T
051-100: AC 2T
101-150: AC 3T
151-200: AC Chair Car
201-400: Sleeper 2nd Class
401-600: General Second Class
601-700: 2L Sitting Jan Shatabdi Chair Car
701-800: Sitting Cum Luggage Rake
801+ : Pantry car, VPU, RMS mail coach, generator car, etc.
If
there are more coaches of a particular type than numbers available in
the allotted range as described above, the excess coaches are allotted
numbers in the high 800's, usually 875 and above.
Now you can see that the coach number is 98337 which means this coach was manufactered in the year 1998 and it is a sleeper class coach.
In 1999,
ER was to get a lot of AC-3T coaches for Rajdhani rakes and the new
Sealdah Shatabdi. Hence, its only AC Chair Car of that year was
renumbered ER 99181A, keeping 30 numbers between 151 and 180 free
for AC-3T coaches (in the event, it turned out that these were not used
after all).
Now You might be thinking what is suffix ‘A’ ?
'A'
or 'AB' suffix indicates air-braked stock (frame-mounted or
bogie-mounted, respectively), especially for coaches upgraded from
vacuum brakes.
A 'C' suffix indicates CBC couplers (as with the new LHB coaches).
An 'X' suffix indicates 110V DC electrical systems (upgraded from the older 24V systems).
On
SER, many coaches have 6-digit numbers (e.g., 898439/A) where an ‘8’
has been inserted as the third digit into a 5-digit number in the above
scheme. ‘8’ is the zonal number of SER in the train numbering system.
For some time (1998-99), ER and NFR also followed this pattern, adding a
‘3’ or ‘5’ as the third digit, respectively.
So,
next time when someone asks you about these codes, I hope you can give
the correct information for their awareness about railway codes.
Railway Pricing strategies
Flexi Fare scheme was introduced by Indian Railways in 2016 for premium trains like Rajdhani, Shatabdi, Duronto and other premium class trains.
Under
this dynamic pricing system, the base fare increases by 10% with every
10% of berths sold, with a limit set at 1.4 times the original price.
The scheme was applicable to all classes, except AC first class and
executive class. The pricing system is still in force.
After the introduction of flexi-fares, the railways lost 700,000 passengers in just 11 months while the additional revenue earned as a result of the scheme was ₹ 552 crore.
The
loss of passengers worried the railways and decided to reduce the cap
from 1.5 to 1.4 times the base fare. with the removal of few trains from
this scheme.
Railway Place decisions- Operations management
While
travelling by the train we often see different signs, symbols beside
the railway tracks. These signs are used for some instructions and are
specially for the loco Pilots and other technical staffs.
T/G,T/P
and T are circular boards painted with yellow in the back ground and
written with black .Such boards are found on the left side of the track.
T/
G's full name is termination of speed restriction for Goods trains,
whereas the full name of T / P is termination of speed restriction for
passenger trains.
This board shows the instruction to the driver of the train so that the driver can come know that the restriction for speed limit has expired
and now the he (driver) can run the train at max premissible speed. On
such tracks the maximum speed limit of the train has been set at 30
km/h.
Where such boards are found?
Teminations
boards are normally found after bridges,tunnels, and sharp curves.
Apart from this you can find such boards on other places as per the
requirement.
Operations management - cost issues
Electric locomotives are more efficient and eco-friendly than diesel locomotives.
A
diesel locomotive has a mileage of 4–6 litres per kilometre which
varies as per the load and geographical conditions like elevation.
Like Diesel locomotives, Consumption of electricity by an electric locomotive also varies as per the load and tracks.
A WAP-4 locomotives has 6 DC traction motors and 3 auxiliary motors and it consumes around
840–1080 KW in an hour.
6500 KW-8500 KW in 8 hours.
Where
3 Phase locomotives like WAG-9, WAG-9H, WAP-7 have regenerative breaking system which saves the consumption of electricity up to 20% .
These locomotives consume electricity around
720 KW -840 KW per hour
5760 KW -6720 KW in 8 hours.
Operations management - symbols for transportations
While
travelling by the train we often see different signs & symbols
besides the railway track. But many of us are not aware about these
signs & symbols. But in this answer I am sharing the details of few
such signs & symbols to make you aware.
1.Signal Sighting Board
This signal sighting board is a rectangular reflective board with a circle and two horizontal lines, yellow on black.
The meaning of this signal for the driver is that, this sign warns the driver of a signal ahead and the driver needs to pay the attention of this signal. The next signal will instruct him that whether he need to slow or stop the train.
The meaning of this signal for the driver is that, this sign warns the driver of a signal ahead and the driver needs to pay the attention of this signal. The next signal will instruct him that whether he need to slow or stop the train.
In
lower quadrant territory, there are often two sighting boards used for
signals. One, as described, is the goods signal sighting board and is
placed 1400m before the signa
l.
The other is the passenger signal sighting board intended for use by
drivers of passenger trains and is usually placed about 1000m before the
signal.
2.Whistle Indicator Board
Often, while traveling in the train, we see Yellow Square colored on the side of the tracks. The boards have W, W / L, W / B or C / F words. These boards are just signal to the drivers for blowing the whistle. The 'W' is a general whistle indicator while the 'W/L' stands for Whistle for Level Crossing.
Normally
W / L or C / F board is placed before the 250 meters of the gate.
Similarly, the W / B board informs the driver of the train that the
bridge is ahead so he need to blown the horn while crossing the bridge.
3. The Sign of “LV” on the last Coach of the train;
On the final coach of the train, there is a small board written in black and white in English or red and white color. This board has “LV” written over it. This “LV” stands for - Last Vehicle i.e. Final coach of the train.
On the final coach of the train, there is a small board written in black and white in English or red and white color. This board has “LV” written over it. This “LV” stands for - Last Vehicle i.e. Final coach of the train.
If
a train passes through a station or a signal cabin, which does not have
a board of “LV” then it is believed that the entire train has not
reached and some coaches are left behind. In such situation emergency
action is initiated by the concerned authorities.
4. Fouling Mark
A
fouling mark is provided between two converging tracks at the point
beyond which the centre-to-centre distance of the track is less than the
stipulated minimum distance. This minimum distance is 4.265 m for BG
and 3.66 m for MG lines. A vehicle standing on a loop line is not
stabled beyond the fouling mark, otherwise it may have a side collision
with the vehicle standing on the main line.
5.Speed Termination Indicator Board
Often
while traveling on the train, we see the circular board written T / G
and T / P on the side of the tracks. Generally Speed Termination
Indicator Boards are located on the left side of the tracks. T / G's
full name is termination of speed restriction for Goods trains, whereas
the full name of T / P is termination of speed restriction for passenger
trains.
6. Speed Indicator
This sign indicates special restrictions on the track due to temporary or permanent engineering work.These boards are usually painted in black and yellow colour.
Operations Management: Seat management
After
successfully logging into IRCTC website you pray your next wish is
answered. Your favourite window seat. You see there are almost 300
tickets available. You thank your stars and say no way you are losing a
window seat.
Finally when you book, you don't get the window seat you opted for but you still find 299 tickets remaining. So why is this?
IRCTC’
software strictly follows an algorithm and allots seats in a pre-
designed way . Imagine there are sleeper class coaches in a train
numbered S1, S2 S3... S10, and in every coach there are 72 seats. So
when someone first books a ticket, software will assign a seat in the
middle coach like S5, middle seat numbered between 30-40, and preferably
lower berths.
What happens if tickets are booked randomly?
A
train runs at an average speed of around 70km/hr. Assume that S1, S2,
S3 are full and S5, S6 are empty and others are partially full, when the
train takes a turn, some coaches face maximum centrifugal force and
some minimum.
This
poses grave danger of derailment. When brakes are applied there will be
different braking forces acting at each of these coaches because of the
huge weight differences, creating a disruption in the train's
stability.
Profiling
is also a factor while allocating seats. Let’s we see, how IRCTC
allocate a seat on train based on your gender and age.
Seat Allotment for Single Female
Indian
Railways has some strict rules to allocates a seat for Female gender.
The top rule in the list is a female gender never be allotted seat in
the group of man allotted, and also two same age groups with opposite genders never will be assigned with the same compartment.
Female
gender berths are always lower or upper berth most of the scenarios.
Other cases they will get any berth on the train if they travelling in
group ticket or family members.
Seat Allotment for single Female (above 45 years old)
Seat
allocation for ladies is most strict part in railway reservation. They
always prefer women safety first. As we know, 2 lower berths are
allotted for women in each sleeper and who are above 45 female persons
are to be allotted with almost lower berths only.
Case 1: If any female gender booking a ticket with above 45 years old and prefer lower berth, she has 80% of chances to get.
Case 2:
if two women waiting list tickets are confirmed and have only one lower
berth on the train. Then Rules Engine will check their age .It will
compare age and allocates lower berth to the elder one.
So next time you see group of gossiping aunties realise its magic of IRCTC’s algorithm.
Seat Allotment for Young Couples
Indian
Railways will always prefer to assign the same coach for couples. If
there is no availability in the same coach, then at least it prefers to
give nearby coaches.
If
Couple booking a Reservation ticket, then the system will check first
their age and gender. If both are the having same age and opposite
gender, then it will look for couple relation. It will check first
priority as two side to side middle berths. If it is not available next,
it will check for side lower-side upper (or) Lower-Lower (or)
Lower-middle Combinations. At worst case, couple seats will be allotted
in different coaches
Seat Allotment for Old Couples
Couples
are always be allocated in the same compartment. However, here the only
change is their Berth priority. If the couple is senior citizens (or)
Above 45 years old, the system will check for two opposite lower berths
instead of opposite middle berths. If it is failed to allot lower
berths, it will check for below combinations.
Lower-middle (or) Side lower-lower (or) middle -middle.
Seat Allotment for Groups
It
is clear that always group booking will be allotted in the same
compartment (or) same coach at least. Sometimes it depends on the size
of the group. If the size of the group is more than four(4), then their
first priority will be the same compartment. If it fails to provide the
same compartment next priority will be the same coach with back to back
seats. Very rare cases only they will get in different coaches.
Seat Allotment for Children and minors.
Children
get their Berth always with parents or relatives only. Most of the
time, they will get a berth in with surrounded by female genders. There
are no strict rules for child/minor. But the priority is the same
compartment with parent/relative with lower (or) Middle berth
Lastly if you are a male
Seat Allotment for single male (above 21 years old)
Case 1:
If you’re booking a seat in sleeper coach and your preference is for
upper berth, Rules engine will check your age and gender first. Then it
will check your berth preference. If there are any upper berth
availability, it will be allotted to you. Otherwise, it checks for a
middle berth, side-upper in respected order.
Case 2:
If your berth preference is lower berth with male gender and above 21
years old, then System will check there is any berth around with old
aged peoples. If yes you will get a lower berth. Otherwise, it starts
from a standard order like Upper, Middle, Side Upper, Side Lower, Lower
berths.
Friday, October 25, 2019
Association rule/ Product recommendation
Association Rule/ Product Recommendation
Many time you wonder how Amazon or Flipkart provides product recommendations for purchasing. Is it our purchase history or some thing else? I am trying to answer this generally and aslo using Python program.
Assume Kirana / Pop and Mom store in your locality. He will be selling
1. Soap brands like Nirma, Fena, Ghadi etc..
2. Shampoo Brands like Chik, Vatika, Patanjali etc..
3. Toothpaste brands like Dabur, Himalaya, Vicco, Patanjali etc..
4. Hairoil Brands like Parachute, Keokarpin, Bajaj Almon oil etc...
5. Instant foods like Top ramen, Patanjali, Sunfeast, Maiyya etc..
6. Biscuits like Parle-G, Britannia, ITC Sunfeast etc...
7 Sugaar brands Like Parrys, Madhur etc..
8. Stationary like nataraj, camlin, ITC, MSIL etc..
9. Pickle brands like Mother reciepe, Priya, Bedekar etc...
10. Ghee brands like AMUL, nandini, GRB,
We will start understanding Product recommendation with three definitions
1. SUPPORT:( to be continued)
Many time you wonder how Amazon or Flipkart provides product recommendations for purchasing. Is it our purchase history or some thing else? I am trying to answer this generally and aslo using Python program.
Assume Kirana / Pop and Mom store in your locality. He will be selling
1. Soap brands like Nirma, Fena, Ghadi etc..
2. Shampoo Brands like Chik, Vatika, Patanjali etc..
3. Toothpaste brands like Dabur, Himalaya, Vicco, Patanjali etc..
4. Hairoil Brands like Parachute, Keokarpin, Bajaj Almon oil etc...
5. Instant foods like Top ramen, Patanjali, Sunfeast, Maiyya etc..
6. Biscuits like Parle-G, Britannia, ITC Sunfeast etc...
7 Sugaar brands Like Parrys, Madhur etc..
8. Stationary like nataraj, camlin, ITC, MSIL etc..
9. Pickle brands like Mother reciepe, Priya, Bedekar etc...
10. Ghee brands like AMUL, nandini, GRB,
We will start understanding Product recommendation with three definitions
1. SUPPORT:( to be continued)
Saturday, October 19, 2019
Thursday, October 17, 2019
Wednesday, October 16, 2019
Bharat Footwear- Flipped classroom excercise
- What is the appropriate price (from the agent’s point of view) at which the coupons are to be purchased and at what price they should be sold?
- What is the price (from the shareholder’s point of view) at which the coupons can be sold or dispensed with?
- What is the optimal price at which a coupon can be purchased (from the actual consumer’s point of view)?
- From the overall system point of view, the coupon benefits are shared by three actors. However, the cost to BFL for the entire transaction remains the same. Is this a desirable practice? The monetary benefit meant exclusively for shareholders is now being shared by others (who are not shareholders). Is this appropriate?
- Should the issue of discount coupons to the shareholders be discontinued? If they are to be continued, what should be the additional systemic safeguards to be implemented to ensure that the benefit reaches the target audience?
Saturday, September 21, 2019
Product review of Madhur sugars
Product Review: Madhur Sugars
Understand Sugar:
Sugar have two variants . The first one is white and second one is raw processed very high polarized(VHP) sugar.About Madhur sugars;
Madhur Sugars launched in 2007 by Sri Renuka Sugars Belgaum.Product Opinion:
Sugar was marketed as the commodity for many years. However, the Murugappa groups Parry industries began the effort of branding the sugar. After the Parry industries effort , Belgaum based Sri Renuka Sugars is on the way to brand their sugar in the market.
The company launched their product ' Madhur' in the market.It has the attractive package.Further, the company claims it as the non- sulphar product.
According to me the product is priced very high compare to the local market brands and loose sugar sold by unorganized retailers and modern retailers linke D-Mart.
Taste is good. conversely, the company has made less effort in educating customers to migrate from commodity to the brand.
The company also have not highlighted the brand on their website properly. I also observed that in a few retail store the product was not available.
Another strange thing I have seen that when you order Madhur from Bengaluru the product not dispatched from Belgaum instead it shipped from New Delhi. This is making customer to buy old stock of Madhur Sugars,
Tuesday, June 11, 2019
Pygmalion and Golem effect in sales management
Pygmalion effect:
" The greater the expectations on sales executives their performance improves further"
Golem effect:
' the lower the expectations of targets from sales executives lower will be their performance".
Advantages:
Pygmalion effect increase the trust and confidence of marketing managers on marketing executives( Wikipedia).
It also ask the mangers to raise their level of expectations on subordinates continuously for longer duration to see the result(Kaufman, 2019)
Disadvantages:
Flip side of Pygmalion effect is it some times leads to disappoint of failures.
References:
" The greater the expectations on sales executives their performance improves further"
Golem effect:
' the lower the expectations of targets from sales executives lower will be their performance".
Advantages:
Pygmalion effect increase the trust and confidence of marketing managers on marketing executives( Wikipedia).
It also ask the mangers to raise their level of expectations on subordinates continuously for longer duration to see the result(Kaufman, 2019)
Disadvantages:
Flip side of Pygmalion effect is it some times leads to disappoint of failures.
References:
Kaufman, J. (2019). Pygmalion Effect - The Personal MBA. Personalmba.com. Retrieved 11 June 2019, from https://personalmba.com/pygmalion-effect/
Pygmalion effect. (2019). En.wikipedia.org. Retrieved 11 June 2019, from https://en.wikipedia.org/wiki/Pygmalion_effect
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